Refund Policy

At Liquor On Deals, your satisfaction is our priority. If something’s not right with your order, we’re here to help.

1. Damaged or Incorrect Items

If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or issue a full refund once the issue is confirmed.

2. Change of Mind

Due to the nature of our products, we do not accept returns or offer refunds for change of mind. Please double-check your order before confirming your purchase.

3. Eligibility for Refunds

To be eligible for a refund or replacement:

• You must provide proof of purchase (order number).
• Items must be in their original packaging and condition (if applicable).
• You must notify us within the specified time frame.

4. Refund Process

Once your refund is approved:

• It will be processed to your original payment method within 5–7 business days.
• You will receive a confirmation email once the refund is issued.

5. Contact Us

For any issues related to refunds or returns, please email us at:
📧 support@liquorondeals.co.nz
Include your order number and details of the issue for faster resolution.